Vodafone Business Talk

Take your landline everywhere you go


Business Talk is a cloud-based telephone platform that allows businesses to take their landline everywhere they go, and never miss another call or business opportunity. With Business Talk, professionals can make and receive calls, conduct video meetings, and collaborate easily using any type of device. By integrating a dedicated business landline with Microsoft Teams, this allows businesses to fully leverage the capabilities of a modern Cloud PABX and equip their teams with cutting-edge collaboration tools.

 

PSTN Integration

Make and receive external telephone calls across your Teams-enabled devices

Call Queue

Intelligent distribution of simultaneous calls to a header number

Pilot Number &
Individual Number Display

Display a Pilot group number or an individual number for a group of lines when making calls

Single Contact Directory

Quickly and easily search and contact users across your Microsoft Teams

Absence/Presence

Call management with time specification and other messages

Auto Attendant

Call your organization and navigate a menu system to speak to the right department, Call queue, person, or an operator

Do Not Disturb

Forward calls to other collaborators or to voicemail

Extension group

Distribution of simultaneous calls to a Pilot number with transfer to the available agent.

Ringing Across Devices

Assign a number that could ring on multiple devices

Reduced missed calls

Calls ring on your mobile and desk phones, so customers can reach you even when you're on the go

Everything under control

In one tool, at a glace, on any device

Cost Savings &
Productivity boost

No hardware or maintenance costs & delivers enhanced customer service

Why Choose Vodafone


Still need support?

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Frequently Asked Questions

  1. What is Vodafone Business Talk?
    Vodafone Business Talk is a cloud-based telephone platform that allows businesses to take their landline everywhere they go by offering businesses all features of a cloud Private Automatic Branch Exchange (PABX) system including call queues, group extensions, auto attendant, ability to set rules which suits their business, and much more.
    As your business adapts to the increased need for remote working and virtual connections, you may be searching for a way to securely collaborate with employees, partners, suppliers, and customers.

  2. How will this service benefit my company and my employees?
    • Single solution to support internet and collaboration
    • Enable flexibility and boost productivity by supporting your staff to work from anywhere and at any time
    • Be future-ready by ensuring security and reliability
    • Simplify management by making the move easily, hence, having real value for money (cost optimization)
    • Remotely efficient and enhanced productivity through Microsoft 365 environment to the PSTN
    • Leverage on the managed service option to address complexity of maintaining your Telephone PABX, simplifying collaboration and integration

  3. I already have Microsoft teams, why do I need to take Vodafone Business Talk?
    Vodafone Business Talk will help you to connect to Fixed and Mobile network, enabling you to make and receive external telephone calls from your Microsoft Teams application on any connected device. We can deliver a solution to coexist or integrate with your existing communications. As it is a cloud based OpEx model, it means you do not need to invest any CapEx upfront.

  4. Do I need an IT expert to set this up and manage internally?
    Making the move is easy but in case you require additional help; we offer specialist support services to get you up and running. We provide a professional service to implement and configure your Microsoft Team.

  5. What if my area is not covered by fiber? Can I still get this service?
    Yes, Vodafone Business talk can work on Giga Business (5G).

  6. Can I appoint an admin to manage the services for my team?
    Yes, Microsoft Teams Admin Centre enables you to have admin management with the addition of a range of tools for your IT administrators to centrally manage platform and user configurations.

  7. Who do I contact if I need any support?
    Vodafone Service Desk is available to take your call 24 hours a day, 365 days a year.
    Contact Vodafone Business support on:
    Customer Services (English & Arabic supported)
    General Enquiries Enquiries Line +974-7700-7110
    General Enquiries Enquiries Line +974-7700-7110

  8. Can I try the service before purchasing it? If so, what’s the trial period?
    You can contact our account managers to discuss your options further.

  9. Can I disconnect the service any time?
    The minimum Contract period is 3 Months. Customers can disconnect after 3 months of completing this period.