How can I subscribe to GigaBusiness 5G plans?
In order to subscribe to GigaBusiness 5G plan, you can visit our website (https://www.vodafone.qa) and to leave your details. You will then receive a call from our Account Managers to guide you through the plans and get an appointment for the installation of the service at your business location.
Where can I get the GigaBusiness 5G service?
GigaBusiness 5G service is available in some areas in Qatar. We are expanding in many other areas in the coming weeks. You can check 5G coverage through the 5G map that will be provided soon. You can contact us to check your business location coverage with 5G.
Are there any fees for the 5G Wi-Fi router if I get the GigaBusiness 5G plan?
Your 5G router is free provided you remain with Vodafone for 12 months from the date of subscription.
Do I have to pay anything for 5G Wi-Fi router if I disconnect my GigaBusiness 5G plan before completing 12 months?
If you disconnect before 12 months, you will pay a cancelation fee of QR 1,900 which is the cost of the 5G Wi-Fi router given to you for free as part of the promotion.12 months excludes any month, where you did not pay your monthly charges, were suspended or parked your number (if applicable).
My office needs a 5G Wi-Fi, can I get one and how much do I have to pay?
Yes you can get a Wi-Fi extender (“Mesh”) for a monthly fee of QR 35 for a period of 12 months. Should you disconnect the service before completing 12 months, from the date of buying the Mesh, you will pay a cancelation fee of QR 420 minus the number of months you were active on the Vodafone network.For e.g. if you were active for 6 months and paid 35 per month each Mesh then on termination you will pay QR 210 for each Mesh.
What is the difference between 5G and 4G?
5G is a new technology that will provide you with very high speed that can reach up to 1 Gbps. It is the new generation after 4G+ technology.
I am moving my business, how do I get GigaBusiness 5G service in my new business location?
You just need to contact your Vodafone Business Account Manager and he will guide you accordingly.
How much do I pay for new installation or moving my business location?
No charges for new installation or moving to a new business location
GigaBusiness 5G service is not working, how can I solve the problem?
You can contact us by calling our Contact Centre through your landline number on 111.
What other benefits I will get with the GigaBusiness 5G service?
You will get a free subscription to Vodafone Entertainer and WAVO by OSN with every plan for non-commercial use. The Vodafone Entertainer and WAVO terms and conditions are available at https://www.vodafone.qa.
What is the GigaBusiness 5G current promotional offer?
The first 1,000 customers who subscribe to GigaBusiness 5G plan for QR 500/month will pay a reduced monthly subscription of QR 300 /month for a period of 12 months. The offer period is from 3 September to 31 December 2019.