You can activate eSIM by visiting any Vodafone Store.
Please ensure you have your eSIM compatible device with you so our agent can help set up and register your profile.
Once the eSIM profile is active on your device, you will need to connect to WIFI, access your Network settings and scan the QR code on the back of your eSIM voucher.
Currently the eSIM is free of charge and available on all active Vodafone plans. If you are the owner of an eSIM compatible device but not a Vodafone customer, you can get an eSIM by simply activating a Vodafone plan today subject to availability of QR Codes cards.
No. However, each eSIM can save up to 10 different profiles but you can only use one profile at a time.
If you mistakenly scan your QR code more than 10 times without downloading your profile, then your eSIM will be faulty. To fix this you will have to visit a Vodafone retail store and request for an eSIM swap.
No. Existing customers that are able to customize their Network Name will lose this feature if they swap to an eSIM.
The eSIM offer can be activated and redeemed instantly from any Vodafone Store. The offer can also be activated and redeemed at select Vodafone kiosk locations or by a member of the Red Team, however the network activation will take up to three working days.
Data offers and promotions are for local data only and cannot be used as part of the global data allowance. Only your plan data benefits can be used for that.