GigaHome Try and Buy is an offer where customers can try Vodafone’s Fiber without the three months’ lock in. Customers who subscribe to Don’t Buy Just Try offer will get (2) to (3) months rent-free depending on the chosen plan:
During the 2 or 3 Months Free, customers have to decide whether to continue using the service. Otherwise, customer must go to one of the Vodafone Stores to disconnect the service without any fees.
Customers can benefit from the Free months offer only once under their current Kahramaa ID and home location. In case of Home move to a new location with a new Kahramaa ID, customers will not be able to get the free months offer again. Also, If Customers disconnect and re-connect under the same or different QID then he will not be entitled to the free months again.
To subscribe to Vodafone Home GigaHome Try and Buy you can visit any Vodafone Qatar retail stores or through our direct sales channels or our whatsapp channel. If your location is covered, we will call you to guide through the plans and get an appointment for the installation of home internet at your home.
You can get GigaHome Wi-Fi services anywhere in Qatar. You can now get guaranteed Wi-Fi in your home with 4G+, 5G and Fibre.
Vodafone GigaNet Fibre services are available in many areas in Qatar including the Pearl Qatar, Westbay, Lusail, Al Sadd, Barwa City and many more areas added frequently. To check if your home is covered with Vodafone GigaNet Fibre
GigaNet 5G is currently available in all Doha and in most of the Areas in Qatar, and we are constantly expanding. To check if your house is covered with Fibre or 5G services, you can call us on 111 or visit any Store or contact us by email care.qa@vodafone.com
For GigaNet fibre – No upfront payment required, unless you want to get the Vodafone Giga TV then you will pay 50 QR extra for the Set Top Box (STB). After the first month if you decide discontinue, you have to visit Vodafone store before the first month’s bill is generated and you will be refunded the 50 QR you paid, and return the STB in good working condition. In case the STB is lost or not in working condition you will be liable to pay 450 QR.
You can disconnect your Gigahome line at any time. However, depending on the date of disconnection, connection charges may apply. You can refer to the following table :
| Cancellation Period (Months) | Fibre | 5G Indoor | 5G Outdoor | WiFi – Hub Unit |
|---|---|---|---|---|
1 -3 |
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4-12 |
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12-24 |
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After 24 |
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Yes, the FUP for GigaHome Classic plan is 1TB and for GigaHome Premium plan is 2 TB. After exceeding the fair usage amount, the speed will be reduced to 1MBPS, and Vodafone has the right to throttle the customers and move them to 4G plans if they are using 100% 4G network and/or moved the CPE from 5G Area to a 4G area (not covered by 5G network ) however there NO FUP on GigaHome Fiber plans.
You just need to visit any Vodafone store, and we will arrange for your Fibre GigaHome services to be shifted to your new location provided it is available in the new location. We need Kahramaa (electricity) number, Zone number, Street number and Building number for the new premises.
Home move is Free every 12 months. If you move more than once during 12 months, second Move cost is 200QR
You will receive a call from us for your initial appointment. You can inform us about a convenient time for you during this call. If you wish to reschedule your appointment after this call, you may chat with us via ‘My Vodafone App’ or call us on 111.
You can pay your bill at any of our Vodafone stores or pay without leaving your home by using one of our convenient payment options below: