FAQs

  • Who are eligible for this promotion?
    • All Vodafone prepaid customers are eligible for this promotion.

  • How can I enrol for this promotion?
    • You must achieve your recharge goal for the month to be included in the lucky draw.
    • You can dial *123# or go to ‘Offers’ section of Vodafone App to check your recharge goal.

  • How can I increase my chances of winning?
    • It is simple! You can increase your chances in 2 steps!
    • Step 1: you must reach you recharge goal of the month.
    • Step 2: you continue recharging to increase your chances of winning as 1 QAR = 1Point. The more you recharge after reaching you recharge goal, the higher your chances of winning.

  • Do I have to recharge daily to win or once in a month?
    • Recharge goal is set for the month, and you have the entire month to reach your recharge goal. You can choose to do it in one or multiple recharges.
    • Remember, the more you recharge after reaching your recharge goal, the higher your chances of winning!

  • What happens when I reach my recharge goal of the month?
    • When you reach your recharge goal of the month, you receive a surprize gift that is automatically provisioned to your account and you become eligible for lucky draw at a chance of winning QAR 50,000 or other exciting prizes.

  • What happens if I don’t reach my recharge goal of the month?
    • In case you don’t reach your recharge goal of the month, you miss the chance of winning QAR 50,000 cash prize or any other exciting gift as the condition for entering lucky draw is reaching your recharge goal of the month.
    • Still, you can give it another try in the next month as this promo will run for 3 months.

  • How many times can I win cash prize in this Promo?
    • One mobile number can win cash prize only once during promotion period. However, customer can win cash prize more than once if he/she participates with multiple mobile numbers.

  • How many handsets can I win in this draw?
    • One mobile number can win a handset only once during promotion period. However, customer can win a handset more than once if he/she participates with multiple mobile numbers.

  • Can a customer win both cash prize and handset in this promo?
    • One mobile number can win only once. A mobile number that has won cash prize cannot win handset nor another cash prize and a mobile that has won a handset cannot win cash prize nor another handset. However, customer can win both handset and cash prize if he/she participates with multiple mobile numbers.

  • When is promotion starting?
    • Promotion starts from 1st Feb 2024 and ends on 30th April 2024.

  • How do I check my recharge progression of the month?
    • To check your recharge progression of the month, you can simply dial *123# or go to ‘Offers’ Section of My Vodafone App.

  • How will I come to know that I have won Cash prize of 50k or any other prize?
    • We will call you and send SMS informing you about the prize.

  • What happens if I am unable to pick your call?
    • We understand that you may be busy when we call you. We will make 3 call attempts. However, if you don’t respond in 3 attempts – then we will select another winner.

  • From where I have to collect my prize?
    • We will inform you on the date, time, and venue through phone call.

  • What documents are required to collect prize?
    • We would require your QID / passport copy. Also make sure that winning mobile number should be in your name and your QID/passport number should match with Vodafone database. If found otherwise - you would be disqualified.

  • If I won cash prize, will I be receiving 50k cash or cheque?
    • Cash prize winners would be receiving Cash cheque which they can redeem by visiting the bank. Customer must provide his/her valid QID/passport to redeem cash cheque.

  • If I am a retailer, how do I participate to win QAR 10,000 cash prize?
    • It is easy! To enter the lucky draw for a chance to win QAR 10,000 as a retailer, you simply need to sell recharge offers on “Vodafone special offers page” through Etopup.

  • How do I increase my chance of winning the cash prize as a retailer?
    • It is simple! You can increase your chances in 2 steps!
    • Step 1: you start selling recharge products from “Vodafone special offers page” through Etopup to enter the lucky draw.
    • Step 2: you continue selling recharges from the “Vodafone special offers page” through Etopup to increase your chances of winning QAR 10,000 as 1 QAR = 1Point. The more you sell, the higher your chances of winning.