Honor Magic V5 5G Preorder FAQs

  1. What is the advantage of buying the Honor Magic V5 5G (Handset) from Vodafone Qatar?
    When You successfully pre-order and pick up the Handset, you will be eligible for the following benefits:
    1. Existing or new Vodafone customers will also get up to 24GB of free local data. Postpaid customers will get 8G of free local data every month for 3 months & Prepaid customers will get 8GB of free local data over 90 days (the ‘’Data Offer’’). You cannot carry the remaining data to the next month.
    2. Free Gifts as worth QAR 3794
      • Exclusive for Vodafone Customers 2nd Year Warranty worth QAR 199
      • HONOR Care – Screen Protection (12-month, 1 time): QAR 1399
      • HONOR Care – Customized Service (24-month, 8 times): QAR 299
      • HONOR Watch 4 PRO: QAR 899
      • HONOR Magic Pen: QAR 499
      • Magnetic Case: QAR 199
      • VOUCHER QAR 300

  2. Can I change the location which I chose on the Pre-order?
    Pre-orders can be picked up from Villaggio and Doha Festival City stores only or if you have selected home delivery at the time of pre-order. No changes can be made to the collection location once the pre-order was confirmed. In case You do not pick up the Handset from the designated Store then we will refund the payment made to the same credit card used to make the purchase within 14 days.

  3. I cannot go to collect the pre-order, can someone else go instead?
    Yes, however, that person will needs to provide the original QID, credit card used when the pre-order was placed, SMS notification, and order receipt.

  4. I did not get my Pre-order email/SMS, what do I do?
    You can verify your order in the Vodafone store on the launch day with the order receipt given at the time of pre-order.

  5. How can I cancel my pre-order?
    You can chat with us through My Vodafone App or visit any Vodafone store to request cancellation. In case of cancellation due to any reason, your full payment will be refunded within 14 working days. The amount will be fully transferred to the card you used when you pre-ordered the Handset.

  6. Can I change my device selection for a different model after placing the order or during the delivery?
    You cannot change the specifications of your pre-order (change of colours, of models, of capacity, etc) once it was concluded online.

  7. Until when can I pre-order?
    The pre-order for the Honor Magic V5 5G will be open until the 20th of August 2025.

  8. Can I Trade in an old device to pre-order the new Honor Magic V5 5G?
    This service is not yet available during the pre-order period. We will send a communication on our website and on our Social Media accounts once Trade in is available for these newly announced devices.

  9. What warranty do I get when I buy the Handset from Vodafone Qatar?
    You will get the standard one (1) year warranty when you buy the Handset from Vodafone Qatar.

  10. How many Handsets can I order using one 1 QID?
    Customer can pre-order up to five (5) Handsets per QID/Passport number (with a local credit card) and pre-order one (1) Handset (with an international credit card).

  11. Can I use international credit cards to Pre-order the Handset?
    Yes, but you can pre-order only one (1) Handset (with an international credit card).

  12. Can I use my passport to pre-order the Handset?
    Yes, you can pre-order up to five (5) Handsets per Passport number (with a local credit card) and pre-order one (1) Handset (with an international credit card).

Honor QAR 300 voucher

  1. What is the Honor QAR 300 voucher promotion?
    Customers who successfully complete a preorder or purchase of the HONOR Magic V5 starting 14 August till 27 September 2025 from any Vodafone retail stores will receive a QAR 300 voucher.
    The HONOR Magic V5 will be bundled with free gifts, including QAR 300 HONOR voucher.
    • For retail purchases, the voucher will be provided at the point of sale by Vodafone staff.
    • For online orders, the voucher will be included in the delivery package along with the device.
  2. Which models are eligible for voucher redemption?
    • HONOR 400 (512 GB)
    • HONOR 400 Pro
  3. How long is the voucher valid?
    The voucher is valid for 30 days from the date of HONOR Magic V5 purchase.
  4. Where can the voucher be redeemed?
    Vouchers can be redeemed exclusively at Vodafone stores, to get a discount on the eligible Honor handset subject to stock.
    The Eligible Models are:
    • HONOR 400 (512 GB)
    • HONOR 400 Pro
  5. What documents are required to redeem the voucher?
    Customers must present the original purchase bill of the HONOR Magic V5 bought from Vodafone Retail Stores along with 300QAR Voucher at the time of redemption.
  6. Can the voucher be used online?
    No, voucher redemption is limited to in-store purchases at Vodafone locations subject to stock availability.
  7. Is the voucher transferable?
    No, the voucher is non-transferable and must be used by the original purchaser.
  8. What if I lose my voucher?
    Lost or misplaced vouchers cannot be reissued. Please keep your voucher safe and secure.