Bill Limit FAQs

  1. What is the Bill Limit service?
    • Bill Limit guarantees that your phone bill amount doesn’t exceed your set limit.

  2. Why do I need a bill limit?
    • Bill limit helps you prevent bill shock and stay in control of your monthly spending.

  3. How much dose it cost me?
    • Nothing! This service is free of charge

  4. If I subscribe to an add-on by mistake, will Bill Limit protect me?
    • Yes it will, as you can not add any extra add-on to the amount that was set for your bill.

  5. I sometime subscribe to 3rd party services by mistake, will the Bill Limit service protect me?
    • Yes it will, as you can not add any extra add-on to the amount that was set for your bill.

  6. How can I subscribe to this service?
    • It’s added to you by default as a postpaid subscriber, but to manage it you need to use My Vodafone App

  7. How do I manage my Bill Limit?
    • You can change your Bill Limit anytime using My Vodafone App. It’s completely free, too!

  8. What if I want to unsubscribe?
    • This is a default service provided to all Vodafone postpaid plan users to ensure your phone bill remains under control

  9. Who can I contact if I have any concerns?
    • You can use any of our contact channels to reach out to us with any questions or concerns. Ring our call center, visit our retail stores around Qatar or chat with us through My Vodafone App

  10. Can I see how much I already used from my set limit?
    • Yes you can see how much you used up by looking at the “unbilled usage” in the My Vodafone App bill summary