Call Name Presentation (CNAP)

Call Name Presentation (CNAP) is a regulatory feature mandated by the Communications Regulatory Authority (CRA) of Qatar. It ensures that when your business calls a customer, your official business name is displayed on the recipient’s phone before they answer. This initiative is designed to enhance transparency, trust, and the overall communication experience in Qatar.

For your business

Business Name

Business Name

Your official business name in English (up to 25 characters) displayed on every outbound call

CRA compliance

CRA compliance

Fully aligned with CRA regulations to ensure secure, transparent, and legally compliant operations at every touchpoint.

Customer Confidence

Customer Confidence

Higher customer confidence and engagement

What do businesses need to do

Update Your Records

Make sure your business name is current and matches your official registration documents

Update Records

Co-ordinate with your partner

Provide any updates or changes to your service provider.

Partner Coordination

Assist during roll out

Support your provider as they integrate CNAP into their networks

Roll out support

Still need Support?

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Chat with us

We're available 24/7

Call

Call us

+974 4001 0100

Email

Write to us

business.care@vodafone.qa

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