Doha, Qatar, 21 June, 2023: Vodafone Qatar has recently launched a user friendly ‘e-KYC - Electronically Know Your Customer’ registration process for customers via the My Vodafone mobile application.

The easy, secure, and eco-friendly digitised solution enables customers to purchase a new SIM card or transfer their current numbers regardless of the provider via Mobile Number Portability (MNP), and allows customers to complete the verification of ID documents, including QID for instant connection to the Vodafone network.

Through the My Vodafone application, customers can download their eSIM or request a SIM card to be delivered right to their doorstep with real-time tracking.

With the launch of e-KYC exclusively on the My Vodafone App, customers can complete their Vodafone SIM or eSim card purchase from a mobile phone without visiting a store, through simple steps using their IDs. The application will enable users to choose their favorite number, plan and recharge their data, through the service instantly.

The digitised registration process using Artificial Intelligence for new mobile connections, will help customers to join Vodafone services at any time, and from anywhere, and will also be a step forward to achieve the company’s goal of contributing to the digital transformation in Qatar, in line with Qatar National Vision 2030.

Selda Bostancioglu, Commercial Operations and Digital Director at Vodafone Qatar added “At Vodafone we are committed to maintaining our position in the industry by making world class infrastructure investments, operating our business with integrity and focusing on data protection. Our aim is to empower customers and offer a seamless digital experience. This initiative will supply an innovative customer-centric solution using e-KYC journeys powered by Artificial Intelligence and eSim technology, which perfectly illustrates Vodafone Qatar’s commitment to sustainability through disruptive innovation.”

The My Vodafone application is free to download on both Apple and Google Play stores, and through the Vodafone Qatar website. To find out more, please visit: www.vodafone.qa/BuyNow


About Vodafone Qatar P.Q.S.C
Vodafone Qatar P.Q.S.C. ("Vodafone Qatar") provides a comprehensive range of services including voice, messaging, data, fixed communications, IoT and ICT managed services in the State of Qatar, for both consumers and businesses alike. The Company commenced commercial operations in 2009 and has more than 2 million mobile customers as of 31 March 2023. Its state-of-the-art network infrastructure is expanding to cover key locations in the country with fibre connectivity and 5G, along with an extensive digital ecosystem, which will contribute to Qatar's continued growth and prosperity. Vodafone Qatar’s vision is deeply rooted in its mission to connect today’s ideas with the technologies of tomorrow by pioneering digital innovation and becoming people’s first choice in telecom and digital services. Please visit www.vodafone.qa for more details.

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