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VODAFONE REAFFIRMS ITS COMMITMENT TO THE DEAF COMMUNITY

Doha, 23 September 2020: Vodafone Qatar has reaffirmed its commitment to the deaf community on the International Day of Sign Languages that is celebrated annually across the world on 23 September as part of the International Week of the Deaf.

All Vodafone Qatar’s flagship stores are staffed with retail advisors able to communicate using sign language. Moreover, the Company offer specialist services and rates for customers with disabilities under its “Vodafone for All” programme. Customers holding a valid special needs card from the Qatar Society for Rehabilitation of Special Needs (QSRSN) are offered a 50% discount on all Vodafone’s Unlimited 5G Postpaid Plans and 10% discount on selected handsets equipped with accessibility features and applications.

In 2019, the QSRSN delivered sign language training to Vodafone Qatar’s retail advisors in which they were taught the basic foundations of sign language in addition to customer service skills and telecom-related signs. The advisors will also be receiving refresher training on a yearly basis to enhance their knowledge of this important communication tool for the deaf.

Khames Mohammed Al-Naimi, Chief Human Resources Officer, Vodafone Qatar, said: “At Vodafone Qatar, we place great importance on all customers receiving a great experience and that includes our customers with disabilities. In keeping with this intent, and the “Inclusion for All” pillar of our corporate social responsibility framework, Vodafone affirms its commitment to the deaf community, ensuring that they and all vulnerable individuals have access to the services they need and are not left behind in the digital society.”


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About Vodafone Qatar P.Q.S.C
Vodafone Qatar P.Q.S.C. ("Vodafone Qatar") provides a comprehensive range of services including voice, messaging, data, fixed communications, IoT and ICT managed services in the State of Qatar, for both consumers and businesses alike. The Company commenced commercial operations in 2009 and has 1.65 million mobile customers as of 30 June 2020. Its state-of-the-art network infrastructure is expanding to cover key locations in the country with fibre connectivity and 5G, along with an extensive digital ecosystem, which will contribute to Qatar's continued growth and prosperity. Vodafone Qatar’s vision is deeply rooted in its mission to connect today’s ideas with the technologies of tomorrow by pioneering digital innovation and becoming people’s first choice in telecom and digital services. Please visit www.vodafone.qa for more details.
 
For press enquiries, please contact:
Lana Khachan
Head of Communications, Vodafone Qatar
E-mail: lana.khachan@vodafone.com

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