There are three subscription plans available:
No, it is not refundable.
Once you login to the app, you can either press on the Buy package at the top right corner of the app or just click on image of any live TV channel / Radio and subscribe to one of the three plans. Then a dialog with all the Pack options appears. User can proceed further by clicking on any one of the plans. SMS with PIN code will be sent to the user device. User will have to enter this PIN code, if it is not detected automatically, and press Submit button.
No.
For all three packages the data being used for the application is already included in the package, so there is no extra cost for data used for streaming.
There are 4 languages (English, Hindi, Nepali and Bengali) available.
Users can choose the default language while installing the app on their devices or can change it later by clicking on more at the bottom right corner of the app screen and selecting the option "Change Language". User will then be shown with different language and user can change language by selecting one.
Go to More section and either send us an email using the Contact Us option or send us a feedback using the Feedback option available.
Click the "More" button at the bottom right corner of the screen and select the option "Log Out".
If the SIM is changed, user will not be able to continue with the subscription. In this case customer will have to register and then subscribe (pay) again. The user account is maintained from their phone number and IMEI of the device, so if this is not matched with our backend then we will log out the user.
When subscriber leaves Qatar, he/she will not be able to use the app.
The resolution of streams is chosen in such a way that it provides the optimum visual resolution for mobile devices but will not be high enough for mirroring on TV. For this reason, this app does not have an inbuilt mirroring feature. We may bring higher resolution streams in future if there is higher demands for mirroring in TV as premium products.
VOD section will be added soon with contents from Nepal, Bangladesh and India.
After receiving the SMS, customer should follow the steps below:
Android:
iOS: