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Plans

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Prepaid Plans

  • What is the Welcome Pack?
    The Vodafone Welcome Pack contains your Vodafone SIM, along with your Vodafone number.
  • How long does my Prepaid credit last?

    The validity of your credit depends on your plan:

    Vodafone Recharge QR10 & QR20 is valid for 60 days

    Vodafone Recharge QR35, QR55, QR100, QR150 & QR200 is valid for 180 days

    Vodafone Recharge QR300 & QR500 is valid for 365 days

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Postpaid Plans

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International Plus

  • What is International Plus?

    By activating the International Plus, Vodafone will simply replace the international value you currently have on your plan with international hours to call ANY number from the eligible countries for only QR 50 per month. Also, if you are a customer on the Red L Plan (QR 350) or below, and have the International Plus activated, your international calling will no longer be limited to 1 or 2 numbers! Please see the table above to know how many more hours you would get on your plan.

  • What plans is the International Plus eligible for?

    The International Plus is available on all Red Postpaid plans. The hours received with the International Plus is dependent on your plan.

  • What countries is the International Plus eligible for?

    To see a list of eligible countries, please click here.

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Favourite International No.

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International Discount

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Go by OSN

Go by OSN is the ultimate online viewing experience, giving subscribers the freedom to choose when, where and how they watch their favorite movies and TV shows.


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Recharge

  • How do I recharge while I’m abroad?

    With our Postpaid plans, you’ll always be connected because your payments are made automatically from your bank account, credit card or you can also pay at one of our stores.

    On Prepaid, there are 3 easy ways to recharge (1) Visit our online recharge page on the website or on our Facebook page (2) Dial 111 from your mobile phone. Listen to the instructions and then enter the unique number that is printed on your Recharge card (3) Dial *127*, followed by the unique number that is printed on your Recharge card and then press call

  • What recharge options do you offer?

    We offer multiple recharge options. Just choose which one is more comfortable for you:

    - Online recharge
    - Using scratch cards you buy in Vodafone Stores
    - At the ATM machines (QNB, QIB and Doha Bank) 
    - Self Service Machines available at any Vodafone Store

  • How does Online Recharge work?

    Online Recharge is the fastest way to recharge your prepaid account and it's available 24/7. In order to recharge online you need internet connection on your device (computer, mobile phone or tablet) and a valid Mastercard or Visa credit card. You will be asked to enter the mobile number you want to recharge and to choose a plan. Once the payment is confirmed a confirmation SMS will notify you that the plan has been added to your account.

  • Can I transfer credit to another Vodafone customer?

    You cannot transfer credit to another customer. However if you have activated a Vodafone Money Account, you can buy a Prepaid Plan as a gift for someone else. To find out more about a Vodafone Money Account click here

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Roaming

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*100#

  • What is *100#?

    You can dial *100# to check your balance, activate a scratch card, activate or deactivate your voicemail or to forward calls.

  • How can I check my balance using *100#?
    Dial *100# and choose Check Balance. You will receive a SMS with your balance shortly after.
  • How can I activate a scratch card?
    Dial *100# and choose Activate scratch card. You will then be asked to enter the scratch card number. If the scratch card’s number is valid, then the balance will be applied to your account.
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International Calling Cards

  • How do I load a new International Card onto my mobile?

    Dial 127 from your Vodafone mobile followed by the unique number that is printed on your receipt or on the International 25 Card and the # key. (For example: *127*12345678#). Then press the send button to activate the request.

  • What are the International Calling Cards from Vodafone?

    The International Cards give you the BEST value for calling 15 destinations. You have the option of two cards to select from:

    - International 10 Card: 21mins, 7 days validity (MOST Affordable International card in Qatar)

    Enjoy 14 FREE minutes to Ncell Nepal in addition to 21 international minutes with Vodafone’s International 10 card only for only QR 10.

    Offer ends 15th February 2016


    - International 25 Card: 56mins valid for 30 days and 2GB valid for 1 day (Effective rate: LESS than 45 Dhs/min)

    Enjoy 44 FREE minutes to Ncell Nepal in addition to 56 international minutes and 2GB internet with Vodafone’s International 25 card only for only QR 25.

    Offer ends 15th February 2016

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Mobile Internet

  • What are the new Internet Packs?

    Below are the new Internet Packs available to all Vodafone Qatar customers.

    Product NamePayGetValidity
    Internet Daily Pack 2 QR 2 10 MB Till midnight the same day
    Internet Weekly Pack 6 QR 6 30 MB 7 days
    Internet Monthly Pack 15 QR 15 60 MB 1 Month


    We still offer the Internet Monthly Packs of 60, 100 and 100 Recurring.

    ExtraTypeYou PayYou Get
    Internet Monthly Pack 60 One-Off QR 60 1 GB
    Internet Monthly Pack 100 One-Off QR 100 6 GB
    Internet Monthly Pack 100 Recurring Automatic QR 100 6 GB
    Internet Monthly Pack 200 One-Off QR 200 12 GB
  • How do I get the Internet Packs?

    You can subscribe to the following Internet Packs by dialling the below numbers from your Vodafone mobile.

    • For the Internet Daily Pack 1, dial *200*302#
    • For the Internet Weekly Pack 6, dial *200*306#
    • For the Internet Weekly Pack 10, dial *200*710#
    • For the Internet Weekly Pack 25, dial *200*325#
    • For the Internet Weekly Pack 50, dial *200*350#
    • For the Internet Plus 15 Pack, dial *200*715#
    • For the Internet Plus 20 Pack, dial *200*720#
    • For the Internet Monthly Pack 15, dial *200*315#

    The price of the Internet Pack will be deducted from your balance and the included MBs automatically added to your account.

    For Internet Monthly Packs of 20, 60, 100 and 200 you can  purchase a scratch card from any Vodafone Retail or Partner store, visit our Online Recharge page, selected Doha Banks and QNB ATMs across Qatar or call us on 111 from your Vodafone mobile or 800 7111 from any other phone.

    For Internet Monthly Pack 100 Recurring visit a Vodafone Retail Store or call us on 111 from your Vodafone mobile or 800 7111 from any other phone. 

  • Are the Internet Packs One-Off or Recurring?

    Some Internet Packs are recurring so you only need to use the USSD for the first time purchase. The Internet Daily Pack 1 will only automatically renew on days that you use data. On days you don’t use any data you will not be charged the QR 1 for this subscription. Once you subscribe to the Internet Weekly Pack 6, Internet Monthly 15 or the new Internet Plus Packs, they will stay on your account and automatically renew at the end of their validity period as long as you have sufficient credit on your account.

    We have two Internet Packs that are not recurring and require you to purchase a scratch card from a Vodafone retail store or usual outlet. These are the Internet Monthly 60 and the Internet Monthly 100 one off Packs.

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MMS

  • How do I send an MMS?
    This is a general guide for sending MMS:
    • Select 'messaging' from your mobile phone menu.
    • Select 'create new message'.
    • Select 'multimedia message'.
    • Insert your image, text, sound or video to the multimedia message.
    • Once you are happy with your message select the 'to/recipient' field.
    • Select mobile numbers and email addresses you want to send the message to.
    • Press 'send'.
    If you have difficulty sending an MMS from your mobile you should refer to your manual or contact the manufacturer.
  • Is my phone set up to send MMS?
    When you first put your new Vodafone SIM into your mobile phone we'll send settings to your mobile phone that allow you to use MMS on the Vodafone network. You'll need to save the settings to your phone in order for them to take effect. If you didn't save the settings or have changed them, you can contact our Customer Care Centre on 800 7111 or 111 from your Vodafone mobile to have the settings re-sent.
  • Can I set up my MMS manually?
    Yes, you can. To set up your mobile phone you will need to enter the following settings:
    • Connection Name: VFQ MMS
    • Bearer: GPRS
    • Access Point Name: vodafone.com.qa
    • No user name or password required
    • IP address: 10.101.97.102
    • IP port number: 80
    • MMSC URL: http://mms.vodafone.com.qa/mmsc
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