can check your balance by dialing *129#
Select the Prepaid plan here and select the country to check if you can roam there with Prepaid
To access Vodafone’s Mobile Internet services on your iPhone you’ll need to set up WEB APN.
If for any reason you are not happy with our service and
want to make a complaint, you may contact us in the following ways:
Call us at 111 for free from your Vodafone line or the toll
free number 800 7111 from any other line. If you’re outside Qatar, you can call
us at +974 7700 7111 (charges apply).
By visiting a store:
Visit any Vodafone store. http://www.vodafone.qa/en/support/main-topics/other-topics/store-locations
Through our online channels:
Write to us on Facebook or Twitter.
Once a valid complaint (Complaint)
is received by Vodafone through any of the channels above, a complaint
reference number will be issued to you. We will try our best to resolve the Complaint
within the timeframes mentioned below:
If the expected response time exceeds the times indicated
above, you will be notified of this.
Should your Complaints not be addressed by Vodafone satisfactorily within a period of 30 calendar days
from when you first contacted us, you may contact the CRA by email at email@example.com or by phone
at +974 4499 5353 (charges apply).
You can dial *100# to check your balance, activate a scratch card, activate or deactivate your voicemail or to forward calls.
From Your mobile: 111
Toll free: 800 7111
From abroad: +974 7700 7111
Never miss out any of our promotions and special offers.
Vodafone Qatar Q.S.C is a licensed telecommunications service provider and is regulated by the CRA (Communications Regulatory Authority) in terms of the Telecommunications Law No. 34 of 2006 and the Applicable Regulatory Framework.
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