FAQs

  • Who are eligible for this promotion?
    All Vodafone prepaid customers are eligible for this promotion.

  • How can I enroll for this promotion?
    You must recharge with Combo 35 , Combo 60,Combo 65, Combo 120 or Combo 150 to be eligible for this promotion.

  • How can I increase my chances of winning?
    1 QAR = 1Point. Recharge with more to get more points and you increase chances of winning.

  • Do I have to recharge daily to win or once in a month?
    • Our lucky draw dates are 17th Oct (first lucky draw), 16th Nov 2023 (second lucky draw) , 20th Dec 2023 (third lucky draw) and 16th Jan 2023 (Fourth lucky draw).
    • On these days we will select 1 winner for 100k cash.  You must recharge before these dates to be eligible for lucky draw. More you recharge, better are your chances of winning

  • How many times can I win cash prize in this Promo?
    One mobile number can only win once during promotion period. However, customer can win more than once if he/she participates with multiple mobile numbers.

  • When is promotion starting?
    Promotion starts from 14 Sep 2023 till 13th January 2024

  • How will I come to know that I have won Cash prize of QAR 100,000 or Samsung Galaxy S22
    We will call you and also send SMS informing you about the prize.

  • What happens if I am unable to pick your call?
    We understand that you may be busy when we call you. We will make 3 call attempts. However, if you don’t respond in 3 attempts – then we will select another winner.

  • From where I have to collect my prize?
    We will inform you date, time and venue over call.

  • What documents are required to collect prize?
    We would require your QID / passport copy. Also make sure that winning mobile number should be in your name and your QID/passport number should match with Vodafone database. If found otherwise - you would be disqualified.

  • If I won cash prize, will I be receiving QAR 100,000 cash or cheque?
    Cash prize winners would be receiving Cash cheque which they can redeem by visiting the bank. Customer has to provide his/her valid QID/passport to redeem cash cheque.

  • Will I be eligible for this if I recharge on website or App?
    Yes, you will be eligible to win when recharging with Combo 35 /60 /65/120/150or above using the website or My Vodafone App. And that’s not all, you will also get 10% extra value for all recharges of QR 30 and above done online or via My Vodafone app.