Samsung Galaxy New Device Launch Preorder FAQs

What is the advantage of buying the new Samsung device (‘’Handset’’) from Vodafone Qatar?

All Vodafone Samsung pre-orders will be eligible for the following benefits:
  • Samsung Galaxy Buds+ worth QR509 (applicable to Samsung Galaxy S20+ or S20 Ultra only)
  • 6 months of FREE Unlimited games on Gamester worth QR120
  • 35% Clear coat discount voucher
  • Postpaid customer will get 24GB data (8 GB every month for 3 months), Prepaid customers will get 8GB data valid for 90 days.

What warranty do I get when I buy the Handset from Vodafone Qatar?

You will get the standard one (1) year warranty when you buy the handset from Vodafone Qatar.

I want to change the location, which I chose on the Pre-order?

All pre-orders can be picked up from Villagio store only.

I cannot go to collect the pre-order can someone else go instead?

Yes, the person who collects should provide the original QID, SMS, pre-order receipt or order confirmation email.

I did not get my Pre-order email/SMS, what do I do?

You can verify your order in the store on the launch day with the Wincash receipt given at the time of pre order.

Will I get the free Galaxy Buds+ when I buy any Galaxy S20 device?

Please note that you can only get the free Galaxy Buds+ when you pre order the Galaxy S20+ or the S20 Ultra device.

Is the Galaxy S20 device a 5G device?

The new Samsung Galaxy S20 is a 4G device not a 5G device.

Is the Galaxy S20+ device a 5G device?

The new Samsung Galaxy S20+ comes in 2 models: the 4G device and the 5G ready device. Vodafone Qatar is offering only the 5G ready device.

Is the S20 Ultra device a 5G device?

The new Samsung Galaxy S20 Ultra is a 5G ready device.

How can I identify the difference between GalaxyS20+ 4G and Galaxy S20+ 5G ready device?

Vodafone Qatar is only offering the Galaxy 5G ready version of the S20+ device. You can also check this through the device settings.