Vodafone Passport Pack
Frequently asked questions
What is Vodafone Passport Pack?
Vodafone Passport Pack is a roaming pack from Vodafone which gives you the freedom when traveling to receive 100 minutes incoming calls, calling to Vodafone Qatar numbers and 1GB of Data for just QR 100/week on your Vodafone mobile. (1GB Extra in GCC Countries)
How do I subscribe to Vodafone Passport Pack?
To subscribe to Vodafone Passport Pack while you are in Qatar or abroad just dial the activation code as below:
- Prepaid *110*110# or Dial 111
- Postpaid (Consumer & Business): *110*110# or Dial 122
- Prepaid *110*110# or Dial 111
Which countries does Vodafone Passport Pack include?
Vodafone Passport Pack currently includes many of the frequently visited destinations from Qatar irrespective of the operator on which you roam.
Below is the list of applicable countries:
Albania Guenrsey Portugal Anguilla Guyana Romania Antigua Haiti Samoa Aruba Hongkong *Saudi Arabia Australia India South Africa *Bahrain Indonesia South Korea Barbados Ireland Spain Belgium Italy Sri Lanka Bermuda Malta St. Kitts & Nevis Bonaire Japan St. Lucia British Virgin Islands Jersey St. Vincent & The Grenadines Bulgaria Jordan Suriname Cayman Islands *Kuwait Sweden Curacao Luxembourg Switzerland Czech Republic Malaysia Sweden Dominica Malta Taiwan Egypt Martinique Thailand El Salvador Montserrat Tonga Fiji Nauru Trinidad & Tobago France Netherlands Turkey French Guiana New Zealand Turks & Caicos Isl. Germany Norway *UAE Ghana *Oman UK Greece Pakistan Ukraine Grenada Panama USA Guadeloupe Papua New Guinea Vanuatu
Do I need to manually select specific roaming service provider while roaming to enjoy the benefits of the Vodafone Passport Pack?
No, you will automatically receive the Vodafone Passport Pack benefits regardless of the service provider you choose.
How do I re-subscribe to Vodafone Passport Pack?
Vodafone Passport Pack is valid for 1 week from activation. You can re-subscribe only after your current Vodafone Passport Pack subscription has expired.
You will receive an SMS when your data benefits are consumed or when the validity period has expired. If you consume additional data before the expiry date, the rate will be QR 1/1MB until the 7-day period is up, after which standard rates will apply. For standard rates please visit vodafone.qa/roaming
Can I use both Vodafone Passport Rate and Vodafone Passport Pack ?
Yes, you will benefit more if you use both together. Any roaming usage which is beyond the Vodafone Passport Pack allowance will be charged only at 75Dhs per minute, per SMS, or per MB when you travel in the included countries.
Can I activate Vodafone Passport Pack while roaming?
Yes, you can activate your Vodafone Passport Pack either from Qatar or in any of the countries where it is supported.
What should I do if I don’t receive a confirmation SMS?
If you don’t receive the confirmation SMS or if you need help while roaming, then you can call Vodafone on +974 7700 7111 for free.
If you are in Qatar, please call 111.
How do I know how much Data I have left in my Pack?
You can dial *129# to know the remaining data allowance in the Vodafone Passport Pack. You will receive an SMS when your allowance is consumed or when the validity period for the pack has expired. However, if you consume your data allowance before the expiry date, the rate will be QR 1/1MB until the 7- day period/expiry date is up, after which standard rates will apply.
What happens if I don’t use all the data allowance in my Pack?
If you don’t use the data allowance within 7 days from the activation date, the remaining balance will expire.
Where can I use the 100 Roaming Minutes From?
You can only use the 100 Roaming Minutes if you are in a Vodafone Passport Pack Country.
Till when can I subscribe to Vodafone Passport Pack?
Vodafone Passport Pack is now permenant.
Are the new countries added to the Passport pack also added to the Passport Rate?
No, the new countries are only added onto the 1 week Vodafone Passport Pack (for both Consumer and Enterprise)
What can I use my 100 Roaming Minutes for?
The 100 minutes can be used to make any type of call in any passport country:
Making Calls in the country you are in
Making Calls to any other country (yes any country)
To which destinations can I use my 100 Roaming Minutes?
You can use your 100 Roaming minutes to call any country in the world with the exception of Satellite or Premium Numbers
What Happens when I run out of 100 Roaming Minutes?
After you have used all the 100 Roaming Minutes, you will be charged 1QR/Min for any type of call until the expiry of your Passport Pack.
When should I activate the Passport Pack?
Passport pack can be activated at any time, customers are advised to activate the pack the day they travel as to avoid any charges that they may incur before the pack gets activated in the destination country.
Where can I activate the Passport Pack?
Passport Pack can be activated from anywhere. However is only valid in the listed countries.
When does the product expire?
The passport pack expires Midnight Qatar Time on the 7th day. i.e If the customer activates on Monday the 1st, the passport pack is valid until 23:59 on Sunday the 8th.
Can I opt in to the passport pack multiple times?
No, you can only activate one passport pack at a time
- What is Vodafone Passport Pack?