Frequently asked questions
Will my down payment be refunded if I decide not to complete the purchase?
Yes, we will refund you the full down payment.
What is the Welcome Pack?
The Vodafone Welcome Pack contains your Vodafone SIM, along with your Vodafone number.
What do Vodafone numbers start with?
Our numbers start with a 7, 300, 301 and 302. They contain 8 digits.
How much will my number cost?
You can reserve our numbers from as little as QR 500. If you’d prefer a free number we can randomly select one for you.
How do I reserve my Vodafone number?
You can select and reserve a number using our online shop or by visiting one of our Vodafone stores. For numbers valued at less than QR 40,000 we ask that you pay the full amount as part of your online purchase. For numbers that cost more you may choose to: pay the full amount as part of your online purchase. or pay a QR 25,000 down payment online and pay the remaining balance by cash or cheque when your Welcome Pack is delivered by courier. Please make your cheque out to Vodafone Qatar Q.S.C. for the full remaining amount.
Can I transfer the number into somebody else’s name?
Yes,you can transfer your number to someone else’s name.For more details,please call 111 or visit the nearest store.
Can I reserve the number only?
No, you can only reserve a number when you purchase a Prepaid or Postpaid plan.
Can I keep my new Vodafone number if I move onto another offer or plan?
Yes, you can.
Can I get any number I choose?
You can have any number that is still available.
After making a down payment on my number how long do I have to pay the remaining balance?
You will need to pay for the remaining balance when your Welcome Pack is delivered to you or when you pick it up from the Aramex Shop&Ship location. If the balance is not paid, your offer will be cancelled and you will lose your number.
- Will my down payment be refunded if I decide not to complete the purchase?