Broadband at the Pearl
Frequently asked questions
Is there a commitment period to sign up for this offer?
You must agree to a commitment of minimum 3 months with full rental charges excluding the free months.
Is there a difference between maximum download and upload speeds on your plans?
Vodafone doesn’t differentiate between download and upload speeds at The Pearl - Qatar. This means for a 5 Mbps plan, you get 5 Mbps download and 5Mbps upload speeds and for 20 Mbps plan you get 20 Mbps download and 20 Mbps upload. The same applies for 50 Mbps and 100 Mbps plans as well.
Will I get 100 Mbps speed all the time?
The 100 Mbps speed is based on an ideal situation where you are not using any other services such as the IP TV in your apartment and hence you will get speeds up to 100 Mbps. The speed can be reduced if you are using TV services provided by Pearl/UDC, as they also consume the same network resources.
Do I get the same speeds on WiFi?
Technically, these speeds can only be ensured when you are connected to your PC/Laptop through LAN cable. But when you are connected through WiFi than several factors can impact your internet speed:
- Most mobile phones do not support speeds of more than 50Mbps when connected with WiFi
- Most laptops and PCs don’t have the WiFi cards that support speeds up to 100 Mbps
- WiFi speeds are also impacted by the position of the router and the distance of the device using internet from the router
How do I check my speeds?
To check your internet speed you can visit www.speedtest.net. To ensure correct speed test make sure you select Vodafone Qatar as your speed test server. You can also download application on your Android & iOS phones to test the speeds via WiFi.
How do I pay for my Vodafone Home Broadband plan at The Pearl Qatar?
You can pay by cash or register for direct debit payments for your internet connection at our Store
For more information call our Customer Care Team on 111 from your Vodafone number or 8007111.
- Is there a commitment period to sign up for this offer?