Vodafone Global Data
What is Vodafone Global Data?
Vodafone Global Data (VGD) is a new service from Vodafone Qatar exclusively for Vodafone Red Customers. It allows you to use your local data allowances in your current plans while roaming across the Vodafone Global network for no extra charge. Fair usage policy applies and is explained below.
Where does Vodafone Global Data work?
In addition to Qatar, VGD works across the large Vodafone global network.
You can use VGD in the following countries:
Albania Hungary Portugal Australia India Romania Czech Republic Ireland South Africa Egypt Italy Spain Germany Malta Turkey Ghana Netherlands United Kingdom Greece New Zealand Qatar
Who is eligible for VGD?
The following Red plans are eligible for VGD currently:
- Red 250
- Red 350
- Red Unlimited
- Red VIP
- Red QNB First
How do I activate VGD?
You don’t need to do anything to activate, VGD will automatically be activated from 11 May 2017 VGD will be included in all the eligible plans above.
How much does VGD cost?
There are no extra charges for VGD, it is provided free of charge exclusively for Red customers. You only pay you current plan charges. For e.g. if you are paying QR350 for Red 350 and go to one of the Vodafone Global network countries e.g. the UK you can continue to consume your local data allowance in the UK similar to using it in Qatar.
Do I have to connect to any specific networks in these countries?
No, just like the Vodafone Passport Pack, you will be able to use VGD on any network while roaming in the countries listed above. For the best experience, you can choose the Vodafone network
Does VGD also work on the extra internet packs I use?
No, VGD is only eligible to the data benefits included in your plan.
What happens if I run out of data while roaming?
If you run out of data while roaming, you will go into out of bundle charges that will be as per the standard rates of these countries. However, as you are a Red customer, Bill Manager will ensure you are charged the best rates. As soon as you reach QR 100 spend, Bill Manager will give you an additional 1GB of roaming data along with 100 roaming minutes for no additional charges.
To ensure you get the most out of Bill Manager, please check that your Smart Limit is set over QR100. You can change your Smart Limit at any time by dialing *161#
You can also receive those benefits when you can activate the Vodafone Passport Pack by dialing *110*110# for QR 100/Week.
Can I use my voice call minutes while I roam with VGD well?
No, with VGD you can only the local data included in your bundle while roaming in the VGD countries.
I have the Vodafone Passport Pack and/or Red Key and I am roaming in a VGD country, which data allowance will be used first?
If you have subscribed to the Vodafone Passport Pack or the Red Key; they will be used first. i.e. the 1GB included in the Vodafone Passport Pack will be consumed before the 6GB allowance included in Red 250.
Will I get notifications on VGD like my local data notifications?
Yes, you will receive notifications like your local data notifications.