What is the advantage of buying the HONOR 400 Series from Vodafone Qatar?
When You successfully Pre-Order and pick up the Handset, you will be eligible for the following benefits:
Free HONOR exclusive 2-year warranty worth QAR199 on HONOR 400 Series, subject to specific terms and conditions as mentioned in the warranty.
If You are an existing or new Vodafone Customer will also get up to 24GB of Free local data. Postpaid Customer will get 8G of free local data every month for 3 months & Prepaid Customer will get 8GB of free local data over 90 days (the ‘’Data Offer’’). You cannot carry the remaining data to the next month.
Can I change the location which I chose on the Pre-Order?
Pre-Orders can be picked up from Villaggio and Doha Festival City (DFC) stores only or if you have selected home delivery at the time of pre-order. No changes can be made to the collection location once the pre-order was confirmed. In case you do not pick up the Handset from the designated Store then we will refund the payment made to the same credit card used to make the purchase within 14 days.
I cannot go to collect the Pre-Order, can someone else go instead?
Yes, however, he/she needs to provide the original QID, credit card used when the pre-order was placed, SMS notification, and order receipt.
I did not get my Pre-Order email/SMS, what do I do?
You can verify your order in the Vodafone store on the launch day with the order receipt given at the time of Pre-Order.
How can I cancel my Pre-Order?
You can chat with us through My Vodafone App or visit any Vodafone store to request cancellation. In case of cancellation due to any reason, your full payment will be refunded within 14 working days. The amount will be fully transferred to the card you used when you Pre-Ordered the Handset.
Can I change my device selection for a different model after placing the order or during the delivery?
You cannot change the specifications of your Pre-Order (change of colours, of models, of capacity, etc) once it was concluded online.
Until when can I Pre-Order?
The Pre-Order for the HONOR 400 Series will be open from 22nd to 28th May 2025.
Can I Trade in an old device to Pre-Order the new HONOR products?
This service is not yet available during the Pre-Order period. We will send a communication on our website and on our Social Media accounts once Trade in is available for these newly announced devices.