Valet Parking FAQ's

  1. What is the digital valet parking service?
    The digital valet parking service allows you to access complimentary valet parking through the Vodafone app, eliminating the need for a physical card.
  2. How do I subscribe to the service?
    To subscribe, simply download the Vodafone app, navigate to the passes section and select the Valet Parking pass, and follow the steps to activate your pass.
  3. Where can I use the valet parking service?
    You can use the service at all eligible locations. A full list of participating locations is available on the website.
      Location ( Wait Valet )
    1 Place Vendome Mall Gate 1
    2 Place Vendome Mall Gate 2
    3 Place Vendome Mall Gate 3
    4 Place Vendome Mall Gate 4
    5 Place Vendome Mall Gate 5
    6 Place Vendome Mall Gate 6
    7 Place Vendome Mall Gate 7
    8 Place Vendome Mall Gate 8
    9 Place Vendome Mall Gate 9
    10 Katara - Bayt El Talleh
    11 Katara – U burger
    12 Katara - Lafayette
    13 Katara - Mosque
    14 Katara - Sukar Pasha
    15 Katara - Novikov
    16 Katara - Cartier
    17 Katara - Beach 2
    18 Ezdan Mall Wakra – Gate 2
     
      Locations ( Mr. Valet ) Branch Name
    1 UDC TOWER UDC TOWER
    2 Pearl Qatar Parcel 01/1
    3 Pearl Qatar Parcel 01/2
    4 Pearl Qatar Parcel 02
    5 Pearl Qatar Parcel 03
    6 Pearl Qatar Parcel 04
    7 Pearl Qatar Parcel 05/1
    8 Pearl Qatar Parcel 05/2
    9 Pearl Qatar Parcel 06/1
    10 Pearl Qatar Parcel 06/2
    11 Pearl Qatar Parcel 07
    12 Pearl Qatar Parcel 08/1
    13 Pearl Qatar Parcel 08/2
    14 Pearl Qatar Parcel 09
    15 Pearl Qatar Parcel 10
    16 Pearl Qatar Parcel 12
    17 Pearl Qatar Parcel 13
    18 Pearl Qatar Parcel 14
    19 Pearl Qatar Parcel 15
    20 Pearl Qatar Parcel 16
    21 Pearl Qatar Parcel 17
    22 Pearl Qatar Parcel 18
    23 Pearl Qatar Parcel 19
    24 Madina Central Parcel 6-Castamo
    25 Madina Central Parcel 5-Nandos & Karaki
    26 Madina Central Parcel 3-Kaladi
    27 Madina Central Parcel 3-Baladna
    28 Madina Central Parcel 2-Fat Burger
    29 Madina Central Parcel 1 Souk Al Madina
  4. Is the service free?
    Yes, the valet parking service is complimentary for eligible Vodafone customers.
  5. How often do I need to renew my pass?
    Your digital valet parking pass is automatically renewed each month, so you don’t need to worry about manual renewals.
  6. Can I still use my physical card?
    We have a short transitional period, during which you can still use the physical card. However, after the transition period only the Digital Valet cards will be accepted.
  7. What happens if I lose access to the app?
    If you lose access to the app, please contact Vodafone Customer Support for assistance in restoring your account.
  8. Can I share my digital valet pass with others?
    No, the digital valet parking pass is non-transferable and linked to your Vodafone account.
  9. How many times can I use the digital valet service:
    Each new plans customers Unlimited+ Premium, Platinum & VIP can benefit from the Digital Valet parking service 4 times a month
    Legacy plan customer can benefit from the Digital Valet parking service 50 times per year
  10. Can I carry forward un-used valet parking
    No customer can’t carry forward un-used valet parking usage month over months
  11. What happen if customer disconnect
    If Customer disconnects their Vodafone number, ports out or migrates to another plan/Prepaid, which are not part of the Eligible Plans, then the Customer’s subscription to digital Valet Parking will be deactivated immediately