Bill Manager is an innovative product, exclusively available for Vodafone Red customers. It ensures that you won’t be shocked by your bill from local data and roaming usage, by automatically giving the advantage of the best add-ons.
Bill Manager is a virtual manager who monitors the out of bundle charges and activates the appropriate product that gives you the best value. E.g. if you are roaming in a Passport Pack country Bill Manager will automatically give you the benefits of the Passport Pack for no additional charge once you have consumed out of bundle data or calls worth QR 100. For local out of bundle charges Bill Manager will give you the below benefits without extra charges once you have reached a certain spend threshold:
Amount Spent Out of Bundle
Extra FREE value given
Less than QR 20
Bill Manager works in Vodafone Passport Pack countries. If you are roaming in other countries, Bill Manager will not be able to further optimize your spending.
Any new Red customer will automatically have Bill Manager added to their account, free of charge. Once Bill Manager is activated you will get an SMS and you can check your usage via the My Vodafone App.
Bill Manager will be automatically activated for the following plans: Red 250, Red 350, Red VIP and Red Unlimited.
Yes, you will be informed via SMS once you have consumed all your included Bill Manager value.
At the moment Bill Manager is exclusively available as a FREE benefit for Red plan customers.
Bill Manager is always giving you a better rate than the standard rates. Therefore, there is no need to deactivate Bill Manager. If you really don’t want to take advantage of this feature you can disable Bill Manager via the My Vodafone App.
Yes, Bill Manager will send an SMS notification every time it gives you additional benefits. These benefits will always be provided without an additional charge and are non-recurring. The provided Bill Manager benefits will expire at the end of your bill cycle.
With Bill Manager you will use data and calls on the standard out of bundle usage after you finished your included plan value. As soon as you have reached a spend that could have gotten you a better add-on (e.g. for local internet usage or even roaming), Bill Manager will automatically give you this benefit without any additional charge! Bill Manager will calculate the savings by valuing your actual usage on out of bundle rates vs. the benefits given by Bill Manager.
Bill Manager will send you an SMS at the end of your billing cycle and inform you about the savings Bill Manager has given you. This is calculated by valuing your actual usage on standard out of bundle rates vs. the benefits given by Bill Manager.
As a Vodafone Red customer, you’ll get a discount (up to 100%) on valet and parking in major malls and entertainment venues in Qatar.
When you subscribe to a Vodafone Red Plan, you will receive a Red card depending on which plan you subscribe to. Using your Red card, you will be able to enjoy valet service and parking at shopping malls and entertainment venues in Qatar. All you have to do is give you Red card to the designated staff at the location to enjoy the service.
There is a fair usage policy of 50 parking per year which is on average 1 parking per week, every week for the entire year.
Once this limit is reached, Vodafone may disable the Parking & Valet Privilege at its own discretion. Also, each card must only be used by the card-holder, and this means that each valet service can be provided once per hour, and can’t be shared amongst other users/cars.
Valet Parking Cards are available in any of the following stores:
1. Al Nasr
2. Gharaffa Souq
3. Hyatt Plaza
4. Ezdan Mall Kiosk
5. Al Shafi Street
6. Old Airport
7. Al Meera Westbay
8. City Center
10. Al Khor
11. Lulu Al Gharaffa
15. Mall of Qatar
17. Lulu D Ring
It is a benefit whereby RED customers can stay connected with what’s app while roaming in any of Vodafone passport countries up to 1 GB for free.
RED Me, New RED Unlimited and red VIP customers.
Yes. You can enjoy 1 GB of borderless WhatsApp every month.
You will be charged according to the data roaming charges applicable on that country. A new 1 GB will be add to your account at your bill cycle renewal.
You can enjoy up to 1GB WhatsApp messaging while roaming without additional fees as long as you are on Red plans.
This benefit is automatically activated on your Red plan.
Vodafone ENTERTAINER Application is a special version of popular ENTERTAINER Application designed specially to cater for Vodafone Red customers’ needs and lifestyle. Vodafone ENTERTAINER Application allows you to enjoy great discounts and buy one get one free offers in various popular restaurants, fitness centers, hotels and many more across Qatar and on hotels in other countries.
Vodafone ENTERTAINER is a separate application from the standard ENTERTAINER app. You can enjoy the benefits of both apps at the same time.
Vodafone ENTERTAINER Application is available FREE for Red Me, Red Unlimited and Red VIP customers.
Other Red customers can enjoy Vodafone ENTERTAINER by paying QR 200 per year. If you want to pay for this add-on please visit my Vodafone app, any Vodafone shops or call Vodafone call center at 111.
Access My Vodafone app and under the partners section choose Vodafone ENTERTAINER and click activate button. This will direct you to [Apple store or Google play] to download the Vodafone ENTERTAINER Application.
Once the Vodafone ENTERTAINER Application is downloaded, you need to access it and create a new account by filling the following (first & last name, email address and password).
Once the account is created, you can start enjoying the great benefits of Vodafone ENTERTAINER Application.
If you downloaded the Vodafone ENTERTAINER Application directly and tried to access it without being redirected from Vodafone App first, then you will get an error message that you need to access Vodafone App first to claim the offer.
The easiest way to see all the merchants and Offers available is to open the Vodafone ENTERTAINER Application and follow these simple steps:
You will be able to enjoy the benefits of the Vodafone ENTERTAINER Application for 12 months from the date of activation of Vodafone ENTERTAINER Application.
Vodafone ENTERTAINER Application will have 3 offers per merchant.
Please call us at 111 anytime.
If you get Vodafone ENTERTAINER Application free as part of your plan then your subscription will be deactivated immediately.
If you paid QR 200 for Vodafone ENTERTAINER Application then your account will still be valid for 12 months from the date of purchasing Vodafone ENTERTAINER Application add-on.
Vodafone ENTERTAINER Application is valid for 12 months from the date of activation and benefits cannot carry forward.
Please contact us on our 24/7 call center at 111.
Additional user cannot be added to Vodafone ENTERTAINER Application.
Anghami is the most popular music-streaming app in the Middle East. Anghami covers Arabic and International music in one place.
RED Me, Red Unlimited and Red VIP customers will enjoy Anghami Plus subscription FREE.
You can access My Vodafone app, under My Lifestyle section and choose “Exclusive for you” menu, and click on Anghami button and click on go to App button to be redirected to Anghami App.
Customer need to create a new profile on Anghami app or use their existing Anghami log in.
Existing Anghami plus customers can enjoy the free Anghami plus subscription once their current Anghami plus subscription is expired.
Subscription will be renewed monthly as long as the customer is on the eligible plan.
If you downgrade your plan to another plan that does not have Anghami plus as part of the plan, you will not be able to access Anghami section on the App.
If you migrated in the middle of the month, your Anghami plus subscription will remain valid till end of the month.
If your number is suspended or disconnected you will not be able to enjoy the free Anghami plus subscription any more.
Please call us at 111.
WAVO is an online streaming platform where you can watch your favourite shows, Hollywood and Arabic movies, Kids content, live sport, WWE and original content.
WAVO has 27 live TV channels.
All Red customers will enjoy free subscription to WAVO.
You can access My Vodafone app, under My Lifestyle section and choose “Exclusive for you” menu, and click on WAVO.
Choose “Complete my WAVO registration”. An SMS will be sent to you with activation code and one you enter it you will be granted access to WAVO app for free.
Please call us at 111 at any time.
If you downgrade your plan to another plan that does not have WAVO free subscription plan, you will not be able to access WAVO section on the App.
If you migrated in the middle of the month and activated WAVO earlier your subscription will remain valid till the end of this current month.
If your number is suspended or disconnected you will not be able to access WAVO section on the App.
All valid free subscription will remain active until the end of this current month.
Please reach WAVO directly by sending an email to: firstname.lastname@example.org
Talabat is an application based food delivery service.
Talabat GO service is a delivery service for a specific list of restaurants listed on Talabat GO section on Talabat App. It normally costs between QR7 to QR10 per delivery.
Talabat GO allows the customers to track the order on the map and it’s faster than the normal Talabat delivery services.
Red Me, RED Unlimited and RED VIP customers will enjoy 10 FREE Talabat GO deliveries per month.
Other RED customer can purchase Vodafone Talabat GO add-on for a price of QR 60 per month.
You can access my Vodafone app, under My Lifestyle section and choose “Exclusive for you” menu, and click on Talabat button.
A discount code will be generated and displayed. Each discount code will allow free Talabat GO delivery up to 10 deliveries a month. Copy and paste this code in the discount code tab in Talabat app before you finalize your order.
The discount code only works for Talabat GO delivery and not on normal delivery.
Yes every time you order, you need to use the discount code in order to enjoy the benefit.
The discount code is valid for one calendar month. You will get a new code at the beginning of every month, so there will be February voucher and March voucher and so on.
Each month you will get a new code enabling Free 10 deliveries. There is not carry forward.
If you downgrade your plan to another plan that does not have Talabat GO discount as part of the plan, you will not be able to access Talabat section on the App to get new codes.
If you migrated in the middle of the month and got a code earlier then this code will remain valid on Talabat App till the end of this current month.
If your number is suspended or disconnected you will not be able to access Talabat section on the App to get new codes.
All valid generated codes will remain valid on Talabat App until the end of this current month.
Red Me, Red Unlimited and Red VIP customers will enjoy 50% discount on four rides each month with a maximum value of QR 25 per ride.
Access My Vodafone app, under My Lifestyle section choose “Exclusive for you” menu, and click on Careem button. A discount code will be generated and displayed. Copy and paste this discount code in Careem app to enjoy your exclusive discount.
YES, each discount voucher will allow discounts on Careem rides, across all the categories.
The discount code is valid for one calendar month, which can be used for maximum of four (4) times per month.
You will get a new code at the beginning of every month, so there will be February voucher and March voucher and so on.
No, you will be adding the voucher code only once on Careem App and it will reflect on this ride and the next 3 rides as well automatically.
Please call us on 111 at anytime.
If you downgrade your plan to another plan that does not have Careem discount as part of the plan, you will not be able to access Careem section on the App to get new codes. For example if you move from Red Me to Flex you will not be eligible to Careem discount.
If you migrated in the middle of the month and got a code earlier then this code will remain valid on Careem App till the end of this current month.
If your number is suspended or disconnected you will not be able to access Careem section on the App to get new codes.
All valid generated codes will remain valid on Careem App until the end of the current month.
If you have any concern about Careem’s service please get in touch with Careem at 800 0097.
VIP Account Management is a personalized customer service over the phone provided for free to all Vodafone customers who have Red Unlimitedand Red VIP mobile service plan.
The VIP Account Management Team will be available from 9 AM to 9 PM.
The RED VIP Management Team service is only applicable to Red Unlimited and Red VIP customers. Upon switching to a non-eligible plan, the VIP Management Team Service will no longer be available for you.
For the moment, you will only be able to reach your VIP Management Team by calling 122 from your mobile that has the eligible plan.
You may reach the VIP Management Team by calling 122 from your mobile that has the eligible plan.
Shop & Ship is an international shipping service provided by Aramex that allows you to shop from US, UK/EU, China, Turkey, UAE, India, South Africa and Germany and get it delivered to your doorstep in Qatar. That means more online shopping options, hassle-free.
To bring the wonderful world of online shopping to your doorstep, all you have to do is register online for a Shop & Ship Lifetime Membership on its website. Once registered, you will get 9 personalized physical addresses in New York, London, Shanghai, Istanbul, Dubai, Mumbai, Hong Kong, Johannesburg and Frankfurt.
You can use these addresses to shop from the US, UK/EU, China, Turkey, UAE, India, South Africa, and Germany, and Shop &Ship will deliver them to where you live at reasonable shipping rates.
Red Unlimited and Red VIP customers will enjoy the following FREE benefits:
If you want to pay for this add-on please visit My Vodafone App, any Vodafone Shops or call Vodafone call center at 111.
Access My Vodafone app and under the partners section choose Shop & Ship and click activate button. A unique voucher code will be generated. Click ‘Copy and Go’ button and you will be directed to a Shop & Ship registration form. Register for Shop & Ship account through this dedicated registration form to redeem the above voucher code.
Existing Shop & Ship customers will not be able to use this voucher code.
Every voucher will be valid for one calendar year from the redemption date.
If a free service customer downgraded his/her plan to another plan that does not have Shop & Ship service as part of it, then their Shop & Ship subscription will not be valid from the first day of the next calendar month.
If a paid service customer migrated to a non-eligible plan, his/ her Shop & Ship subscription will remain valid until the end of the 12-month subscription period from the redemption date.
You need to be over 18 years old.
Please call us at 111 anytime.
Simply go to My Vodafone app under My Lifestyle benefits and click on Shop & Ship and you can see the discount voucher.
Please reach Shop and ship directly by calling 44200100.
The Go Red and Qatar Airways Privilege Club have partnered to offer all Red Customers an opportunity to earn fixed monthly Qmiles based on their RED plan value.
If you are on the eligible Red plans below then all you need to do is to register your Qatar Airways Privilege Club membership number with Vodafone by visiting any of our stores. Or call our call centre and you will start earning Qmiles 30 days after payment of your Vodafone bill. It’s that simple!
The programme is available for customers on the following Red Plans:
|Business||Business RED 250|
|Business RED 350|
|Business RED 500|
|Business RED 750|
|Business RED VIP|
You will earn Qmiles based on your plan value as follows:
|Business||Business RED 250||45|
|Business RED 350||60|
|Business RED 500||100|
|Business RED 750||190|
|Business RED VIP||335|
You can simply sign up and register for your Qatar Airways Privilege Club account by clicking here https://www.qatarairways.com/en/Privilege-Club/join-now.html
Qmiles are calculated on monthly basis. If you join the programme in the middle of the bill cycle you will earn Qmiles based on your full plan value.
You will still keep your existing Qmiles and Privilege Club membership account, but you will not accumulate any more Qmiles from Vodafone.
Qmiles are generated once a month up to 30 days after payment of your bill.
Unfortunately, Vodafone cannot be responsible if you gave the incorrect Privilege Club membership number. You may however resubmit the correct one to start earning Qmiles. Please ensure you quote your correct membership number to be eligible for Qmiles.
All eligible consumers with any existing discount over 10% are excluded from this Programme except Vodafone for All (50%) customers.
All eligible business customers with any discount (0-100%) cannot avail this Programme.
This Programme will replace the Vodafone Points for eligible consumer plans. The Vodafone points will remain valid 12 months.
Vodafone Easy Donations is a new service that allow all Postpaid customers to make monthly recurring donations to your favourite charity through the ease of your mobile phone.
You can activate your monthly donation through the My Vodafone App. Or, if you prefer, visit your nearest Vodafone store or contact our customer care team who would be happy to support you.
If you decide to cancel this service, you can deactivate using the My Vodafone App or by visiting your nearest Vodafone store.
Vodafone has partnered with two leading charities in Qatar and you can choose to donate to one or both through the Vodafone Easy Donations service:
- Qatar Charity: Omenyati امنياتي making the wishes of orphans come true in Qatar.
- Qatar Red Crescent: Urgent Relief Projects in Qatar & around the World.
At this stage, monthly donations are only available for our Postpaid customers.