What is Vodafone Trade-in Program?
Vodafone Trade-in Program allows you to trade-in your old device and use the value to purchase a New Device from a Vodafone Store by paying the difference amount if any.
What devices can I trade-in?
Apple iPads starting iPad 4th Gen
Is the price of old handsets shown in the Trade-in system permanent?
No, the price is valid only for that day and is subject to change the next day.
How many devices can I trade in at a time?
Up to 3 iPads devices (can be different models) can be traded-in to purchase one new device.
What to bring to trade-in my device?
Only the device is needed to complete the trade-in. You don’t need to bring the following items – old device box, charger, headsets and any other accessories.
Should I produce any proof of Purchase for the Old Device?
No need for Proof of Purchase, just bring the device as is.
Can I trade-in my device if it is locked to an iCloud account?
Yes. We accept iCloud locked devices however we advise all our customers to sign out of iCloud to get the best value for their devices.
Can I trade-in my device if Find My iPad is Turned on?
Yes. We accept devices with Find My iPad Turned on. However we advise all our customers to turn off Find My iPad to get the best value for their devices.
How do I turn off Find My iPad?
To turn off Find My iPad on your Apple device:
Tap Settings.
Tap iCloud.
Sign in with your Apple ID, if necessary.
Turn off Find My iPad.
Is my personal data safe?
Before you handover your device to Vodafone, please ensure to back up and erase all your data from the device. This ensures that all your personal information is completely removed from your device before you trade it in.
Should I do a factory reset of my old device before handing it over to Vodafone?
As a best practice we advise all our customers to erase all personal data and reset the old device prior to handing it over to Vodafone.
Factory-reset your iPad
To reset your iPad go to Settings > General > Reset and then select Erase All Content and Settings. After typing in your passcode (if you've set one).
Do you accept broken devices?
Yes. We do pay a reduced amount for devices that are not working.
Can I get cash in return for the device I trade in?
No. You can only purchase any of the latest iPad OR iPhone from Vodafone Qatar retail store by paying the difference amount if any.
Can I get my old device back if I change my mind later?
No. All trade-ins are final. The device can't be returned to you after you've traded it in.