What is the advantage of buying the Samsung Galaxy S23 Series (‘’Handset’’) from Vodafone Qatar?
When You successfully pre-order and pick up the Handset, You will be eligible for the following benefits:
FREE Samsung Galaxy Buds2 Pro and Samsung Care+ for 1 year, total value worth QR989.
If You are an existing or new Vodafone customers will also get up to 24GB of free local data. Postpaid customers will get 8G of free local data every month for 3 months & Prepaid customers will get 8GB of free local data over 90 days (the ‘’Data Offer’’). You cannot carry the remaining data to the next month.
A 25% discount voucher from Clear Coat, subject to Clear Coat’s T&C.
What warranty do I get when I buy the Handset from Vodafone Qatar?
You will get the standard one (1) year warranty when you buy the Handset from Vodafone Qatar.
I want to change the location, which I chose on the Pre-order?
Pre-orders can be picked up from Villaggio, City Centre, Place Vendome and Doha Festival City stores only or if you have selected home delivery at the time of pre order. No changes can be made for collection location once the pre order was confirmed. In case You do not pick up the Handset form the designated Store then we will refund the payment made to the same credit used to make the purchase within 14 days.
I cannot go to collect the pre-order can someone else go instead?
Yes, however he/she needs to provide the original QID, credit card used when the pre order was placed, SMS notification, and order receipt.
I did not get my Pre-order email/SMS, what do I do?
You can verify your order in the Vodafone store on the launch day with the order receipt given at the time of pre order.
How can I cancel my pre order?
You can chat with us through My Vodafone App or visit any Vodafone store to request for cancellation. In case of cancellation due to any reason, your full payment will be refunded within 14 working days. The amount will be fully transferred to the card you used when you pre ordered the Handset.
Can I change my device selection for a different model after placing the order or during the delivery?
You cannot change the specifications of your pre-order (change of colours, of models, of capacity, etc) once it was concluded online.
Until when can I pre order?
The pre order for the Samsung Galaxy S23 series will be open until the 12th February, 2023.
Can I Trade in an old device to pre order the new Samsung Galaxy S23 series devices?
This service is not yet available during the pre-order period. We will send a communication in our website and in our Social Media accounts once Trade in is available for this newly announced device.