Samsung Galaxy S22, S22+ and S22 Ultra Preorder FAQs

  1. Can you please provide us with more details on specs of the new Samsung Galaxy S22, S22+ and S22 Ultra handset:
    Specs as below:
     
    Galaxy S22 5G Galaxy S22+ 5G Galaxy S22 Ultra 5G
    Camera Camera Camera
    50MP Main Camera* 50MP Main Camera* 108MP Main Camera*
    *Rear Camera: 50MP + 12MP + 10MP *Rear Camera: 50MP + 12MP + 10MP *Rear Camera: 108MP + 12MP + 10MP + 10MP
    Selfie Camera: 10MP Selfie Camera: 10MP Selfie Camera: 40MP
    Display Display Display
    6.1" Dynamic AMOLED 2X 6.6" Dynamic AMOLED 2X 6.8" Dynamic AMOLED 2X
    FHD+, 120Hz FHD+, 120Hz QHD+, 120Hz, S Pen support
    Performance Performance Performance
    128GB/256GB Storage 128GB/256GB Storage 128GB Storage with 8GB RAM
    8GB RAM 8GB RAM 256GB/512GB Storage with 12GB RAM
    Battery Battery Battery
    3,700mAh Battery 4,500mAh Battery 5,000mAh Battery
    Price Price Price
    128 GB - QR3229, 256 GB- QR3429 128 GB - QR3849, 256 GB- QR4049 128 GB - QR4749, 256 GB- QR5149, 512 GB- QR5559
    Colour Colour Colour
    Phantom Black, Phantom White, Pink Gold and Green Phantom Black, Phantom White, Pink Gold and Green Phantom Black, Phantom White, Burgundy and Green

  2. What is the advantage of buying the Samsung Galaxy S22, S22+ and S22 Ultra (‘’Handset’’) from Vodafone Qatar?
    When the Customer successfully pre-orders and picks up the Handset, he/she will be eligible for the following benefits:
    • FREE Samsung Galaxy Buds Pro worth QR699
    • FREE Samsung Care+ for 1 year valued at QR280
    • Customers will get up to 24GB of free local data. Postpaid customers will get 8G of free local data every month for 3 months & Prepaid customers will get 8GB of free local data over 90 days.(the ‘’Data Offer’’) The Customer will not carry the remaining data to the next month.
    • A 25% discount voucher from Clear Coat for accessory, subject to Clear Coat T&C.

  3. What warranty do I get when I buy the Handset from Vodafone Qatar?
    You will get the standard one (1) year warranty when you buy the Handset from Vodafone Qatar.

  4. I want to change the location, which I chose on the Pre-order?
    Pre-orders can be picked up from Villaggio, City Centre, Landmark and DFC stores only or if you have selected home delivery at the time of pre order. No changes can be made for collection location once the pre order was confirmed.

  5. I cannot go to collect the pre-order can someone else go instead?
    Yes, however he/she needs to provide the original QID, SMS, and order receipt.

  6. I did not get my Pre-order email/SMS, what do I do?
    You can verify your order in the store on the launch day with the order receipt given at the time of pre order.

  7. How can I cancel my pre order?
    You can chat with us through My Vodafone App or visit any Vodafone store to request for cancellation. In case of cancellation due to any reason, your full payment will be refunded within 14 working days. The amount will be fully transferred to the card you used when you pre ordered the Handset.

  8. Can I change my device selection for a different model after placing the order or during the delivery?
    You cannot change the specifications of your pre-order (change of colours, of models, of capacity, etc) once it was concluded online.

  9. Until when can I pre order?
    The pre order for the Samsung Galaxy S22 series will be open until the 2nd March, 2022.

  10. Can I Trade in an old device to pre order the new Samsung Galaxy S22, S22+ and S22 Ultra device?
    This service is not yet available during the pre-order period. We will send a communication in our website and in our Social Media accounts once Trade in is available for this newly-announced device.