Samsung Galaxy S21, S21+ and S21 Ultra
Preorder FAQs

  1. Can you please provide us with more details on specs of the new Samsung Galaxy S21 series models:
    Specs as below:
     
    Specs S21 S21+ S21 Ultra
    Screen Size 6.2" FHD+ 6.7" FHD+ 6.8" WQHD+
    Primary Camera Triple Triple Quad ( laser ToF)
    Zoom 30X 30X 100X
    Battery 4000 mAh 4800 mAh 5000 mAh
    Ram 8GB 8GB 12GB
    Finish Flat, Matt Flat, Matt Curved, Matt
    Network 5G 5G 5G
    Memory 128 GB / 256 GB 128 GB / 256 GB 256 GB / 512 GB
    Pricing QR 3259 / QR 3469 QR 3849 / QR 4099 QR 4999 / QR 5499
    Colour Gray, Pink, Violet, White Black, Silver, Violet Black, Silver

  2. What is the advantage of buying the Samsung Galaxy S21, S21+ and S21 Ultra (‘’Handset’’) from Vodafone Qatar?
    When the Customer successfully pre-order and pick up the Handset, he/she will be eligible for the following benefits:
    • Free Gift from Samsung (Galaxy Buds Live, Smart Tag and Samsung Care+ for 1 year, all pre order gifts total value worth QR938) for all S20 and S21+ pre orders.
    • Free Gift from Samsung (Galaxy Buds Pro, Smart Tag and Samsung Care+ for 1 year, all pre order gifts total value worth QR1088) for all S21 Ultra pre orders.
    • Customers will get up to 24GB of free local data. Postpaid customers will get 8G of free local data every month for 3 months & Prepaid customers will get 8GB of free local data over 90 days.(the ‘’Data Offer’’) The Customer will not carry the remaining data to the next month.
    • A 25% discount voucher from Clear Coat for accessory, subject to Clear Coat T&C.

  3. What warranty do I get when I buy the Handset from Vodafone Qatar?
    You will get the standard one (1) year warranty when you buy the Handset from Vodafone Qatar.

  4. I want to change the location, which I chose on the Pre-order?
    Pre-orders can be picked up from Villagio and DFC stores only or if you have selected home delivery at the time of pre order. No changes can be made for collection location.

  5. I cannot go to collect the pre-order can someone else go instead?
    Yes, however he/she needs to provide the original QID , SMS, Wincash receipt.

  6. I did not get my Pre-order email/SMS, what do I do?
    You can verify your order in the store on the launch day with the Wincash receipt given at the time of pre order.