What is the advantage of buying the Apple iPhone/iPad/Apple Watch (‘’Handset’’) from Vodafone Qatar?
When You successfully pre-order and pick up the Handset, You will be eligible for the following benefits.
FREE Vodafone exclusive 2 years warranty worth QR295 for iPhones, subject to specific terms and conditions as mentioned in the warranty.
If You are an existing or new Vodafone customers will also get up to 24GB of free local data. Postpaid customers will get 8G of free local data every month for 3 months & Prepaid customers will get 8GB of free local data over 90 days (the ‘’Data Offer’’). You cannot carry the remaining data to the next month.
A 25% discount voucher from Clear Coat, subject to Clear Coat’s T&C.
What warranty do I get when I buy the iPhone from Vodafone Qatar?
You will get a Vodafone exclusive two (2) years warranty when you buy the iPhone from Vodafone Qatar. The iPad and the Apple Watch will get the standard one (1) year warranty.
I want to change the location, which I chose on the Pre-order?
Pre-orders can be picked up from Villaggio, City Centre, Landmark, Place Vendome, Mall of Qatar Tawar Mall, Lulu D Ring Road, Lulu Al Khor, Al Wakra and DFC stores only or if you have selected home delivery at the time of pre order. No changes can be made for collection location once the pre order was confirmed. In case You do not pick up the Handset form the Designated Store then we will refund the payment made to the same credit card used to make the purchase within 14 days.
I cannot go to collect the pre-order can someone else go instead?
Yes, however he/she needs to provide the original QID, SMS, and order receipt.
I did not get my Pre-order email/SMS, what do I do?
You can verify your order in the Vodafone store on the launch day with the order receipt given at the time of pre order.
How can I cancel my pre order?
You can chat with us through My Vodafone App or visit any Vodafone store to request for cancellation. In case of cancellation due to any reason, your full payment will be refunded within 14 working days. The amount will be fully transferred to the card you used when you pre ordered the Handset.
Can I change my device selection for a different model after placing the order or during the delivery?
You cannot change the specifications of your pre-order (change of colours, of models, of capacity, etc) once it was concluded online.
Until when can I pre order?
The pre order for the Apple iPhone/iPad/Apple Watch will be open until the 14th September 2022.
Can I Trade in an old device to pre order the new Apple iPhone/iPad/Apple Watch devices?
This service is not yet available during the pre-order period. We will send a communication in our website and in our Social Media accounts once Trade in is available for this newly announced device.