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Vodafone Qatar Supports Their Customers In Egypt

30 January, 2010: Vodafone Qatar is taking a number of actions to support their customers who are currently visiting or have family and friends in Egypt.

Vodafone Qatar's customers roaming in Egypt have been given QR100 worth of free credit to ensure they stay connected. Customers that need support  will be able to contact the call centre number on +974 77007111.  More so, all of Vodafone's customers globally will receive an SMS with emergency embassy information.

Vodafone Qatar also announced yesterday that it had reduced the calling rate to Egypt to 55 Dirhams a minute until Thursday 3 February to help support all the people in Qatar to get in touch with their families and friends in Egypt as much as possible.  

 Also due to the situation in Egypt, Vodafone Qatar's Customer Care is currently experiencing high levels of call volumes, "We wish to reassure our customers that we are working very hard to deliver the best possible service under these challenging circumstances. We would appreciate our customers' patience over the coming period as they will experience longer waiting times than they are used to when they call us," said John Tombleson, Acting CEO, Vodafone Qatar.

For further information, please visit www.vodafone.com.qa.

 

-ENDS-

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