When you switch on your phone in a new country there may be many visible networks. Since Vodafone Qatar does not have a contract with all networks in all countries, you will only be able to connect to a partner network. If you keep your phone set to automatic network selection your phone will select our partner network when you arrive. You’ll find at least one network in every destination mentioned in our Footprint at www.vodafone.qa/roaming. We’re working at increasing this footprint every day.
you encounter any problems, you can call our Customer Care Team on +974
77007 111 if you are a Prepaid customer, or +974 70201 122 if you
are a Postpaid customer. Calling these numbers is free of charge if called from
a Vodafone Qatar mobile.
can also email us here
Select the Prepaid plan here and select the country to check if you can roam there with Prepaid
If your phone is not connecting automatically to a local network when you switch it on, you’ll need to check its settings are correct. Here are the steps you should take to get up and running.
If after five minutes the device is not showing the name of the network and the coverage signal, you’ll need to use the Vodafone Services Roaming Menu. Here’s how to find it on your mobile:
You can find out what countries you can roam in by visiting our website: http://www.vodafone.com.qa/roaming
Vodafone Qatar offers its customers roaming in over 150 destinations. In case you would like a new destination to be available for roaming, please let us know and we will do our best to make sure it happens! Please contact our Customer Care Team on +974 7700 7111 (for free!) or contact us here to give us your feedback.
You can roam automatically with our Postpaid and Prepaid Plans and no set up is required.
Yes, you can access your voicemail overseas by dialling +974 7700 7121. This call is charged at the call back to Qatar rates, which are available here.