Business Red FAQs

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Check out the below questions and answers. If you have different questions or you need a further help:

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  • From your Vodafone Business number: 110
  • From any other number:  8007110
  • From abroad +97477007110

  • Frequently asked questions
    • What is the Parking & Valet Privilege?

      As a Vodafone Business Red customer, you’ll get a discount (up to 100%) on valet and parking in major malls and entertainment venues in Qatar.

    • How does the Parking & Valet privilege work?

      When you subscribe to a Vodafone Business Red Plan, you will receive a Business Red card depending on which plan you subscribe to. Using your Business Red card, you will be able to enjoy valet service and parking at shopping malls and entertainment venues in Qatar. All you have to do is give you Business Red card to the designated staff at the location to enjoy the service.

    • Where is the Parking & Valet Privilege available?

      The Privilege is currently available in Landmark, Lagoona Mall, Katara Cultural Village (near Sukar Basha) The Pearl (from Parcel 1 to 17) Dar El Salam Mall and Ezdan Mall. However, in the future we will expand to many other locations. So stay tuned!  

    • Is there a limit for the Parking & Valet privilege?

      There is a fair usage policy of 50 parking per year which is on average 1 parking per week, every week for the entire year. 

      Once this limit is reached, Vodafone may disable the Parking & Valet Privilege at its own discretion.  Also, each card must only be used by the card-holder, and this means that each valet service can be provided once per hour, and can’t be shared amongst other users/cars.

    • How does the Airport Lounge Access privilege work?

      Along with your Business Red card, you will receive a promotional code to activate your Priority Pass card.

      Using this code, all you need to do is visit Red, sign-up, and you will receive the Priority Pass card within 2 weeks.

      You will need to provide a Credit Card to sign-up, as this is required by Priority Pass. However, you will not be charged for your membership card and free accesses, the credit Card will only be charged if you exceed the number of free accesses you receive as a Vodafone Business Red customer. 

    • Can I use the Airport Lounge Access Privilege with my Business Red card or without having the Priority Pass card?

       No. You need to have the Priority Pass card with you to access the VIP lounges at airports. 

    • Can my family join me to a VIP lounge using my free passes?

      With your Vodafone Business Red free accesses, you and your family members can enter any eligible VIP lounge worldwide. Just remember that for any guest you bring along, this will be deducted from the free accesses you have left.

    • What will happen if I finish my free accesses?

      Once you finish your free accesses, you will be charged for each additional access on your Credit Card an amount of $ 27 per access (approx. QR99). Charges may be delayed as they do not happen in real-time. If you’d like to see your remaining accesses, visit Red and log-in with your username and password.

    • Can I get the International Key with Business Red Plan?

      Yes. You can pay QR 75/month to add the International Key to your Business Red Plan and enjoy minutes to use for making international calls while you are in Qatar or to receive calls while roaming based on your Plan:

      • With Business Red M: you get 500 minutes 
      • With Business Red L: 1000 minutes
      • With Business Red XL: 1300 minutes
      • With Business Red VIP: 2000 minutes


      *These countries will no longer be included as part of plans that include “Free International Minutes” or "International Key": Cuba Bahamas, Barbados, Dominica, Dominican Republic, EastTimor, Gambia, Guam, Jamaica, Madagascar, Marshall, Nauru, Solomon, and Tuvalu