As part of simplifying how you receive and read your bill, we have taken your feedback and re-designed the monthly bill for ease of understanding. The new bill boasts a comprehensive summary with highlights such as your total bill amount, payment options, usage summary for data, local & international calls, SMS and for Connect customers you get a summary of Flex plus you will still view full details of your usage. Below is an explanation to read the new bill template, to view the actual new bill template click here.
Simply turn to page 2 where you’ll find the details of your bill, what plan you’re subscribed to, and extra subscriptions and discounts you’re eligible for.
Just a note for new customers, your first bill will also include pro-rated charges from the date you signed up with, plus next month’s subscription charge.
Depending on your subscriptions, you’ll also find details on additional services such as Caller Tunes and paid content subscriptions.
And that’s it!
For everything else there’s the My Vodafone App. The best way to check your plan balances whenever you want as well as get in touch with us.
We hope this new bill makes all the difference! For any further help simply give us a call or visit www.vodafone.qa/pay