This free service from the Ministry
of Interior allows you get details about your residency permit, exit permits,
traffic services and more.
Metrash1 will be
available by default once you register for Metrash 2 service. To register for
Metrash 1 service (for non smart phone users) please visit www.moi.gov.qa
To register you need to follow the
Type M2R E
space and send to 92992.(For
Type M2R A
space and send to 92992.(For
Step 2: Once you
send the SMS in the format above, you’ll receive a reply including a
link to download the Metrash Application
and two activation codes. Please click
on the link and download the
Step 3: After downloading the Application and on launching
it you will need to enter the below
• Your Qatari ID number and mobile number
• Activation code part 1 which you received by SMS
• Activation code part 2 also received by SMS
• Your Password (Of your choice)
• Retype and confirm Password
Step 4: After confirming your Password and on correctly
providing the inputs in Step 2 and 3, you are now registered to the Service.
Step 5: You’re done! You can now
access Metrash 2 Application* by entering
your QID number, name and password..
Data charges will apply in downloading and using
Metrash2 is a free
application from the Ministry of Interior which enables users to perform various
activities in relation to their residence permits, traffic services, exit permits
and general queries including but not limited to:
- Traffic Services
- Resident Permit Services
- Visa Services
- Exit Permit Services
- Electronic Gate Services
- General – purpose Service
You can activate Metrash 2 by sending SMS to ‘92992’ on any smart
phone except Windows handsets which are currently not supported.
Metrash1 is by default a part of Metrash2 Service.
This Service is available to all Vodafone Consumer & Business customers provided you have a:
• Valid QID for the owner of the account
• Valid Mobile number registered under the Owner. Please note that the mobile number that Customer uses to register for the Metrash2 Service must be under the Customer’s Qatari ID. A Business customer can register for Metrash2 only if the Mobile Number being activated is under the Qatari ID of the primary contact in the Business account.
Please follow the steps below:
Step 1: Type M2R A send to 92992. E.g. M2R A 282560800000 20/12/2015 – For Arabic language For English Language: Type M2R E send to 92992. E.g. M2R E 282560800000 20/12/2015
Step 2: An SMS will be received with a URL and two part activation codes to download and use the mobile application.
Step 3: After the app is successfully downloaded, enter the required data as follows: • QID number for the subscriber mobile owner• First part of the activation key • Second part of the activation key • Enter password that will be later used when using the system• Confirm your password
Step 4: After password confirmation, the login screen appears for the password to be entered
Step 5: The main Metrash2 Service menu will be displayed.
Only one Mobile Number can be registered for Metrash2.
A Business customer can register for Metrash2 only if the Mobile Number being activated is under the Qatari ID of the primary contact in the Business account.
For the first three (3) months of Metrash2 Service’s launch, there will be no charge to send SMS to “92992”. However, after three (3) months of the launch, Vodafone may charge for such SMS and we will notify you in case of any charge.
There is no fee for downloading the Metrash2 Service. Customer will be charged normal data rate for using their mobile internet.
IOS, Android and Blackberry OS are supported; however, Windows OS are currently not supported.
Yes, you can use this Service while roaming and standard local SMS rate shall apply.
If you have any queries or comments or any problems relating to Metrash2 Application please contact MOI at: Info@moi.gov.qa.