Website Terms of Use

Terms and conditions of use of the Vodafone Qatar Q.S.C ("Vodafone") website

When you shop online or use our website we'll assume that you've read and agree with these terms and conditions along with any other terms and conditions we might show you while you use our onlineservices. If you are a Vodafone Customer, you'll also be subject to the General Terms and Conditions.

Some Definitions

To keep things simple, we'll use the following definitions:

"Plan"	Our Postpaid and Prepaid pricing plans that are charged in line with our rate cad.
"Postpaid"	Our monthly post payment option in which you are billed for your account charges at the end of each bill cycle.
"Prepaid"	Our pre-payment option which allows you to pay in advance by cash, credit or debit card.
"Service" or "Services"	means your access and use of the content and services on this internet site, whether accessed by you on the web or by WAP.
"Site"	means this Vodafone Qatar internet site.
Terms"	means these terms and conditions governing the use of this Site.
"we", "us", "our" or "Vodafone"	means Vodafone Qatar Q.S.C .
"you" or "your"	means you, the user of this Service

1. When theseTerms apply to you:

These Terms will apply to you from the earlier of:

a) You completing our online registration process and confirming that you have read and accepted these Terms; or

b) You viewing, accessing or using any Service offered by us.

As well as these Terms, there may be other terms and conditions which apply to individual Services - if that's the case you will have to accept those terms before you can use the relevant Service.

2. Online selling

Unless we tell you otherwise, we are the supplier of any item you purchase on the Site.

The price you pay for items purchased on the Site will be the price you see advertised on the Site at the time you make your purchase. Unless we tell you otherwise, the advertised price will include delivery costs.

For card payment you must pay for anything you purchase on the Site at the time you place your order and prior to delivery.

For cash on delivery you must pay for anything you purchase on the Site at the time of delivery or pick up.

The right and license to use any item sold on our Site is perpetual, non-exclusive and irrevocable unless otherwise expressly stated in these Terms or on our Site.

All orders are subject to the availability of Products. If for any reason a Product is not available, we will endeavour to notify the non-availability on the Vodafone online store.

At our discretion, you may not be able to proceed with any purchase on the Vodafone online store which exceeds our current limits on volume or total value.

3. Usernames and Passwords

Some of our Services require you to complete aregistration form on our Site. If you decide to register, you agree to provide us with true, accurate, current and complete information in all fields indicated as compulsory.

After you register, you will be issued with or willchoose a password. You must keep your password, and any other passwords you use to access our Services, secure. You are responsible for all actions that take place as a result of access to the Service via your password. If you disclose your password to someone else, you will be responsible if that person uses your password to breach these Terms. You must let us know straightaway if any unauthorised person learns what your password is.

Some of our Services require you to choose a user name. Your user name must not be obscene,threatening, racist, offensive, derogatory, defamatory or in violation of any intellectual property or proprietary rights of any one else. If we consider that your user name is inappropriate for any reason, we reserve the right to reject it and prevent you from using this user name at any time with or without notice to you.

Your account is to be used by a single user only and you must not allow simultaneous access using your password.

4. Payments and charges

Where any of our Services require you to pay us, you must make that payment as and when required by these Terms and any instructions we publish on the Site.

If you do not pay us on time, if your payment is rejected or refused (including if you do not have sufficient credit in your Postpaid or Prepaid Plan), or if you default in a payment, the amount owing will be treated as overdue and we will be entitled immediately to cease or suspend the provision of the Services to you until payment is received or until your credit has been recharged.

All amounts payable by you shall be paid in full in Qatari Riyals unless otherwise specified.

If you purchase something from our online store using a credit card, we may require the physical presence of the credit card used for the purchase on delivery of the purchase. If you cannot produce the credit card, we reserve the right to refuse to complete the sale. Any charges will be credited back to the relevant credit card.

5. Disclaimer

We always aimto ensure the proper performance of this Site. However, you should be aware that the Service is provided to you through a variety of telecommunications systems and we are unable to guarantee error-free use or transmission of, or access to, any part of the Service.

From timeto time, the Service may be affected by events outside our control, including things like congestion, network coverage, dropped connections, the performance of wireless enabled devices and the maintenance of a secure network connection. Because of this we make no representations or warranties and assume no liability or responsibility for (i) the proper performance of this website (ii) the accuracy of the information and/or images contained on this website; or (iii) that the website will meet your requirements, be uninterrupted, complete, timely, secure or error free.

We will notbe liable for any loss of use, profits or data or any indirect, special or consequential damages or losses, whether such losses or damages arise in contract,negligence or tort, including without limitation to the foregoing any losses inrelation to:

a) your useof, reliance upon or inability to use our Services;

b) the lossor deletion with or without notice or cause of any of your data or informationstored on the Service;

c) any lossresulting from delays, non-deliveries, missed deliveries, service interruptions or a failure, suspension or withdrawal of all or part of the Service at anytime; or

d) the removal from the Service of any material sent or posted by you on or via the Service and/or the blocking or suspension of your access to the Service or anypart of it in accordance with these Terms.

Please be aware that there may be links on our Site tothird party sites not controlled by us and we take no responsibility for thecontent of these external sites. The provision of a link on our Site does not imply any endorsement by us of suchsites.

6. Protecting your personal information

Our use of your personal information is governed by our Privacy Policy, which forms part of these Terms. PLEASE READ THE PRIVACY POLICY CAREFULLY - it deals with your rights and our obligations in relation to your personal data, including what we can do with it and to whom we may give it in certain situations.

7. Ensuring your payments are secure

Vodafoneuses SSL (Secure Socket Layer) to ensure secure online payment and all othertransactions of personal data. SSL encrypts all communications between yourcomputer and our server so that the information can only be read and understoodby Vodafone.

A closedlock sign in the bottom corner of your browser windowshows that the connection is secure. For further information, please consultyour browser's security specifications. If your browser is equipped with SSLyour transaction will automatically be secured.

8. Indemnity

The use ofthis website is at your own risk.

You agreeto indemnify and hold us harmless against all and any loss, liability, actions,suites, proceedings, costs, demands and damages (including direct, indirect,special or consequential damages), or any other action, arising out of or inconnection with the use of this web site.

9. IntellectualProperty

Vodafoneowns all the intellectual property rights in and to this website, and allunauthorised use of our intellectual property is expressly prohibited and maybe prosecuted under the applicable laws.

10. Other important information

We areregulated by the Supreme Council of Information and Communications Technologies(ictQATAR), the regulator for Qatartelecommunications services. For more information on ictQATAR go to www.ictqatar.qa

We reserve the right to change these terms and conditions from time to time without prior notice.

You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of these Terms or use of this Service.

These Terms (and, where applicable, the relevant additional terms that you accept as part of the using our Services) form the entire understanding between you and us concerning your use of the Service and supersede all previous agreements relating to the Service.

If any part of these Terms is determined to be legally invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect.

You acknowledge and agree that in entering into these Terms you do not rely on, and shall have no remedy in respect of,any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to these Terms or not) other than as expressly set out in these Terms as a warranty. Nothing in these Terms shall, however, operate to limit or exclude any liability for fraud.